1.
Returns
1.
You
may return any Products you have purchased if there is a manufacturing fault,
and receive a full refund. Alternatively
we will collect and replace your product at our cost.
2.
To return the products you must notify us in
writing or other durable medium (including e-mail) within 2 working days. If you choose the refund option, MORE
CONTROL UK, will, as soon as
practicable, make a full refund, but in any event within 30 days. While our
products are in your possession, you must keep them from any damage that is not
part of the original manufacturing problem.
If products are damaged whilst in your possession, no refund will be
made. In returning faulty products you
must use the original packaging or if damaged in opening, a packaging of a
suitable quality to avoid any damage being caused by the carrier in normal
transit back to MORE CONTROL UK Limited. In addition if:
1.
The
Product delivered is not what you ordered (including any Substitute Products),
or does not correspond with its description, or
2.
The
Product delivered is not of a satisfactory quality.
MORE CONTROL UK will, at
its descretion, deliver to
you a replacement Product or refund to you the price paid.
3.
If
you have any complaints, you should direct them to us via e-mail to
info@more-control.com or by post to Control House, Mount Farm Ind Est, Milton Keynes. MK1
1LG.
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